Medical Practice Manager

Complete Care • Alafaya, FL

93d

About The Position

Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office. This role combines managerial prowess, administrative finesse, and top-notch customer service to drive success from the front desk!

Requirements

• Must be Bilingual (English/Spanish)
• Must be within 30 minutes of the 32825-zip code
• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required.
• Leadership and supervisory skills.
• Consistent professional conduct and meticulous attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Front Desk Management: warmly greeting and assisting patients, visitors, and staff, coordinating smooth patient check-in and check-out processes, and assisting with scheduling.
• Staff Supervision: oversee training and productivity of the front desk, conducting regular performance evaluations with constructive feedback, and cultivating a positive and collaborative work environment.
• Patient Relations: address patient concerns regarding billing, insurance and legal inquiries while providing the highest levels of customer service and maintaining patient compliance.
• Office Efficiency and Compliance: guaranteeing office is properly stocked with necessary equipment and ensuring to implement and optimize efficient office workflows and processes.
• Reporting: hosting weekly meetings to review data with the staff to help identify/discuss strategies for improvements for patient care, enrollments, etc.

What This Job Offers

• Career Level: Manager
• Industry: Ambulatory Health Care Services