MEDICAL PRACTICE MANAGER

CenterLight Health SystemNew York, NY
Onsite

About The Position

Responsible for supervising, evaluating and consistently improving the Coding & Medical Practice operations. In conjunction with each DTC Physician, this role will review and assure DTC medical policies and procedures are followed consistently. Responsible for the day-to-day supervision of staff, including, Medical Practice Staff. CenterLight Healthcare PACE, a Program of All-Inclusive Care for the Elderly, serves adults 55+ throughout New York City, Westchester, Nassau, and Western Suffolk Counties. Designed for those with Medicare and/or Medicaid, the program empowers older adults to continue to live independently at home and in their communities. CenterLight’s PACE program is one of the largest nonprofit PACE programs in the country and operates 11 PACE centers and one Alternative Care Setting (ACS) where participants can receive on-site socialization, social and personal care services, therapeutic recreation, meals, and transportation. Our PACE centers also offer medical services, rehabilitation, prescription and over-the-counter (OTC) medications to thousands of New Yorkers by an interdisciplinary team (IDT) of doctors, nurses, physical therapists, nutritionists, recreational therapists, and other professionals who work together to provide care as unique as the diverse participants enrolled in the plan.

Requirements

  • Bachelor’s Degree in business administration, Health Administration, or related field, or a Medical Practice related Certification from a recognized Medical Practice organization.
  • At least five (5+) years of prior experience in Coding or Medical Practice office-related field.
  • Minimum of one (1) year of experience working with a frail or elderly population or, if the individual has less than one (1) year of experience but meets all other requirements, must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring.
  • Be legally authorized (for example, currently licensed, registered, or certified if applicable) to practice in the State in which the healthcare professional will perform the function.
  • Be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact.
  • Typing and computer skills.
  • Available to consistently travel around all PACE sites on a regular basis.

Nice To Haves

  • Minimum of three (3) years in a supervision role, preferred.
  • Bilingual, preferred.

Responsibilities

  • Tracks all Orders, Interim, MPA tracker, and 485 to ensure signatures are obtained timely, and MPAs are following up and escalating appropriately when notes and orders are not received timely.
  • Tracks and ensures that all notes are in for all provider visits, including but not limited to Start of Care, Revisits, Semiannual, and consultations.
  • Oversight of the Medical Practice Staff to ensure that all paper documents received are scanned and uploaded into the EMR.
  • Ensures all medical appointments are scheduled for participants as indicated for care planning and ordered by the primary care provider.
  • In charge of weekly vehicle Check for the assigned Site.
  • Site Directory updates.
  • Responsible to complete all Fire Drills and EMPP.
  • Submitting weekly COVID Testing to HR.
  • Coordination with HR team for staff annual health assessment.
  • Responsible for all administrative duties, invoices, including staff reimbursements, payroll, conference room reservations, Site equipment maintenance/repairs, Workday requisitions etc.
  • Responsible to log in Health Commerce System (HCS) daily and communicating any updates to the Site Management.
  • Act as the HCS Coordinator and Data Reporter.
  • Acts as liaison between Medical Coding/Practice operations and the clinical physicians/staff.
  • Responsible for supervision of the billing & DTC Medical Practice performance operations of Medical Practice Assistants.
  • In conjunction with the Physician, organize and directs Medical practice procedures and workflows to ensure smooth operations.
  • Establishes and monitors a system for on-site and off-site storage, access, and protection of active and discharged medical records.
  • Provides training and perform chart audits for proper documentation and assure accuracy of diagnostic coding medical documentation.
  • Responsible for ensuring that all services /disciplines in the Practice provide coordinated care and excellent communication with all disciplines at CenterLight Healthcare in a timely manner.
  • Covers for staff and/or finds temporary coverage as needed.
  • Attends Medical Practice meetings and arranges own staff meetings on a regular basis.
  • Only act within the scope of the individual’s authority to practice.
  • Meet a standardized set of competencies for the specific position description established by the PACE organization before working independently.
  • Acting member of the IDT.
  • Other duties as assigned.

Benefits

  • Staff annual health assessment
  • Staff reimbursements
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