Medical Practice Asst

Cooper University Hospital • Camden, NJ

18h • Onsite

About The Position

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. This is a nonexempt position responsible for the medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management. The role involves greeting patients and guests utilizing AIDET and providing an excellent service experience. It also includes providing patient support, keeping patients informed of delays, and taking appropriate action including offering alternatives. The position accurately and efficiently performs many administrative duties in various ambulatory settings, including but not limited to rooming functionality and documentation such as vitals, pain, reason for visit, review of medications, social, surgical, family, and medical history. The Medical Practice Assistant completes work in the EMR in-baskets and telephone communication, Mychart messaging and documents in medical record. They obtain reports, results, and medical records, and complete insurance and/or disability forms, precertification and/or authorizations, point of care testing, transcribing orders, or order entry (protocol).

Requirements

• Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
• Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience.
• Excellent organizational, written/verbal communication and teamwork skills.
• Demonstrated performance of excellent customer service skills.
• High School Diploma or Equivalent required.
• Graduate of a post-secondary medical assisting education program accredited by NJAC(13:35-6.4) approved certifying body AND current certification from a recognized certifying board approved by NJ Board of Medical Examiners.
• Current BLS/CPR certification through the American Heart Association.

Nice To Haves

• Epic experience preferred

Responsibilities

• Provide medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings.
• Greet patients and guests utilizing AIDET and provide excellent service experience.
• Provide patient support and keep informed of delays.
• Take appropriate action including offering alternatives.
• Accurately and efficiently perform many administrative duties in various ambulatory settings.
• Perform rooming functionality and documentation including but not limited to vitals, pain, reason for visit, review of medications, social, surgical, family, and medical history.
• Complete work in the EMR in-baskets and telephone communication, Mychart messaging and documents in medical record.
• Obtain reports, results, and medical records.
• Complete insurance and/or disability forms, precertification and/or authorizations, point of care testing, transcribing orders, or order entry (protocol).
• Assist with bump lists, wait lists and appropriate WQs (may be assigned).
• Make appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach (may be assigned).
• Perform and document in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.
• Administer vaccines and document appropriately and in accordance with established policies (may be assigned).
• Collect specimens and handle per established protocols including proper labeling and safety handling (may be assigned).
• Assist physicians/providers with monitoring and reporting lab results.
• File all reports, labs, radiology reports and miscellaneous correspondence in EMR and attach results to appropriate orders.
• Obtain prior authorization for medications, procedures, and testing (may be assigned).
• Successfully communicate with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct.
• Maintain working knowledge of regulatory standards and be accountable to sustain these standards in daily operations.
• Demonstrate flexibility and the ability to multitask in a fast-paced environment and adjust to the patient volume.
• Work at other Ambulatory offices based on volume (may be asked).
• Perform other duties as assigned by the manager.

Benefits

• competitive rates and compensation programs
• comprehensive benefits program, including health, dental, vision, life, disability, and retirement
• attractive working conditions
• opportunities for career growth through professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees