Medical Payment Posting Specialist

Texan Allergy • Austin, TX

393d

About The Position

Aspire Allergy & Sinus is seeking a full-time Payment Posting Specialist to join their business office team. This role is crucial for managing the posting, reconciling, depositing, adjusting, refunding, and balancing of daily payments. The position offers exposure to various functions within the billing department, providing opportunities for career advancement. The ideal candidate will possess a positive attitude and be a results-driven team player.

Requirements

• 5+ years billing experience within the healthcare industry
• 5+ years experience posting
• 5+ years customer service experience
• EMR or EHR software experience, highly preferred
• High School Diploma or higher
• Excellent verbal and written communication skills
• Strong phone skills, inbound and outbound
• Excellent mathematical skills, computer skills, and Microsoft applications (including Excel)
• Strong attention to detail, goal oriented
• Minimum of 40 words per minute typing speed
• Ability to prioritize and manage multiple responsibilities
• Ability to work in a results-oriented and fast-paced environment, both individually and as part of a team
• Able to establish and maintain effective working relationships with patients and employees
• Must respect the confidential nature of medical and financial information

Responsibilities

• Post insurance and patient payments into NextGen PM.
• Run Patient Portal payment and payment plan reports to reconcile patient payments.
• Research and identify matching Explanation of Benefits (EOB) to support posting of individual deposits.
• Review and post payments from the banking lockbox.
• Identify and process other payment methods received (checks, payor credit card payments, and all other forms of payment received).
• Balance and reconcile ERAs, manual EOBs, lockboxes, and patient payments daily.
• Demonstrate the ability to deal with patients regarding sensitive financial matters and capture unpaid balances including patient itemized receipt requests.
• Enter any necessary adjustments including contractual discounts and self-pay courtesy adjustments.
• Make appropriate financial arrangements for payment of patient accounts; assist in responding to correspondence or telephone calls from patients about accounts.
• Document calls or balance notes within NextGen PM.
• Utilize merchant processing vendors to process credit cards or check payments & manage payment plans.
• Send receipts when requested by patients.
• Identify and post or transfer patient credit balances.
• Prepare a write-off and refund request with appropriate documentation and submit it to Aspire Management.

Benefits

• Free parking
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Gym membership
• Opportunities for advancement
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 51-100 employees