Medical Office Surgery Scheduler- Orthopedic Assoc.

Southern Ohio Medical Center•Portsmouth, OH

42d

About The Position

Works under the supervision of the Office Manager. Follows physicians plans for surgical procedures by communicating with appropriate hospital department to ensure proper scheduling of procedure. Works directly with patient to select appropriate date for procedure. Reviews physicians plan for treatment and education with patient. Supplies all appropriate documentation to hospital departments to ensure appropriate scheduling. Completes insurance verification and prior authorization. Works with patient accounting department to coordinate payment for self-pay elective procedures.

Requirements

High School Diploma or successful completion of an equivalent High School Exam Required
Medical terminology required
BLS within 90 days of hire required.
Medical Office experience required.
Basic knowledge of computer skills and ability to perform data entry preferred.

Nice To Haves

Additional course work in data entry preferred
Basic knowledge of computer skills and ability to perform data entry preferred.

Responsibilities

Schedules surgical cases by communicating with patient, physician, and hospital departments.
Ensures all documentation is sent to correct departments to coordinate scheduling of proper procedure per guidelines.
Performs insurance verification for every procedure
Works with patient accounting department and patient to ensure proper payment for self pay elective cases.
Ensure all insurance pre-certifications are completed prior to procedure.
Ensure patients are informed in a timely manner of any insurance or schedule changes.
Instructs patients of any pre-op criteria before procedure
Coordinates pre-op and post-op scheduling with patient
Corresponds with all providers applicable to procedure
Reviews pre-op instructions and education with patient.
Assists patients with any paperwork assigned.
Works with physicians and office manager to ensure providers schedules are up to date.
Communicates with office manager and appropriate hospital department to maximize block time utilization.
Greets and assists the customer (patient, patient's family, visitors, co-workers, physicians) in a positive, professional and courteous manner.
Behaves in a professional manner at all times (includes not abusing telephone privileges, breaks, socializing, and being consistently punctual, etc.). Acknowledges and adheres to the "Standards of Behavior" handbook.
Performs other duties as assigned.