Medical Office Support Staff (MOSS) Float

Freeman Health System

1d

About The Position

Outlying office MOSS/Float performs clerical functions associated with clerical support services, medical records, and admissions specialists. This person also learns multiple different programs across the center to provide coverage. The Float travels from multiple sites to different locations where coverage is needed. This person recognizes that they will come into contact, on a daily basis, with individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve often times have experienced trauma that affects their development and adjustment. This staff demonstrates a warm and welcoming empathic, hopeful attitude, conveying a philosophy of dual recovery. They will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive which will prevent victimization, abuse, or trauma as a result of the care received. This person reports to the Clinical Support Team Leader. The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. As the only locally owned, not-for-profit health system in the area, Freeman focuses on meeting the health and wellness needs of those we serve as well as the needs of our employees. Freeman in Joplin, Missouri, is a 460-bed, three-hospital system providing comprehensive healthcare services to an area that includes more than 450,000 from Missouri, Arkansas, Oklahoma, and Kansas. Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital and Ozark Center – the area’s largest provider of behavioral health services – as well as two urgent care clinics, dozens of physician clinics and a variety of specialty services.

Responsibilities

• Receive incoming phone calls, check/follow up on messages left on answering machine, and take and distribute phone messages
• Maintain clinical scheduling calendars.
• Create client electronic medical record and complete all required financial paperwork.
• Collect payments for services rendered at time of appointments.
• Responsibility of scanning of all applicable releases, copies of insurance cards, client identification cards, etc. into the electronic charts
• Complete various medical records assignments including auditing, scanning in documentation and closing EMR.
• Covers any support service area when vacant due to absences, vacations or vacancies
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees