Medical Office Supervisor - Health Centers - Full-Time

Erlanger Health • Chattanooga, TN

111d

About The Position

The Medical Office Supervisor is responsible for the day-to-day business and patient in-take operations. The supervisor ensures at all times a safe, efficient, cost-effective, and high-quality patient care environment. The Supervisor oversees the training and orientation of all business and patient intake staff members and provides ongoing supervision and evaluation. Administrative responsibilities include tracking monthly financial and patient statistics, reporting on financial progress and practice production, scheduling of business/patient intake staff, overseeing billing, collection and insurance functions, ordering of office supplies, manage patient intake operations, including managing the customer experience, maximizing patient flow, performing tasks assigned by the Practice Manager, and optimizing the work environment to facilitate open communications, professional excellence and superb customer service.

Requirements

• High school graduate.
• Two years' experience in related field.
• Knowledge of practice procedures and equipment.

Nice To Haves

• B.S. Business Administration or related degree.
• Bilingual preferred.
• Two years' experience managing staff in a medical environment.

Responsibilities

• Oversee day-to-day business and patient intake operations.
• Ensure a safe, efficient, cost-effective, and high-quality patient care environment.
• Train and orient all business and patient intake staff members.
• Provide ongoing supervision and evaluation of staff.
• Track monthly financial and patient statistics.
• Report on financial progress and practice production.
• Schedule business/patient intake staff.
• Oversee billing, collection, and insurance functions.
• Order office supplies.
• Manage patient intake operations and customer experience.
• Maximize patient flow.
• Perform tasks assigned by the Practice Manager.
• Optimize the work environment for open communications and professional excellence.

What This Job Offers

• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees