Medical Office Specialist Clinic Front Desk / Full-Time

CHRISTUS Health • Santa Fe, NM

16d • Onsite

About The Position

Responsible for greeting patients in warm friendly tone to
allow families to feel welcomed at clinic during their visit. Registration and
interviewing of patients to obtain accurate demographic and financial
information. Computer entry of new/updated patient demographic information.
Answers phones. Prepare medical records for clinic visits by compiling
information from various sources. Tracks dictation to ensure notes are received
for all patient visits. Collects co-pay amounts and balances due for services
rendered. Distributes financial assistance packets and provides basic guidance
to patients. Refers complex or non-compliant patient financial issues to
Financial Specialist or Site Manager.

Requirements

• High school graduate
• Computer knowledge
• Experience with Windows environment specifically Microsoft Office Word and Excel
• Keyboarding skills
• Ability to operate general office equipment skills required
• Ability to read and write in English
• One to two years of general or medical office experience or completion of a medical office program within the last two years

Nice To Haves

• Medical Terminology Certification
• Bilingual in Spanish
• One to two years of health experience

Responsibilities

• Greeting patients
• Registration and interviewing patients
• Computer entry of patient information
• Answering phones
• Preparing medical records
• Tracking dictation
• Collecting co-pay amounts and balances
• Distributing financial assistance packets
• Referring complex financial issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED