Medical Office Specialist-(Certified Medical Assistant) Mon-Fri 9am-5pm

Mount Sinai Health System•New York, NY

About The Position

The Medical Office Specialist offers clinical and medical office support to physicians and surgeons. Assists in patient care and administrative duties necessary to deliver quality patient care. Performs various duties as a member of the health team in the treatment and care of patient and their families and also assists with tasks to support the unit. Participates and supports the health team in the direct patient care under the supervision of an RN/LPN or MD.

Requirements

High School Diploma/GED.
Medical Assistant Certification from an approved school required.
Basic Life Support (BLS) (1 Year) Issuing Agency: AHA or Red Cross
National Medical Assistant Certification from an approved organization

Nice To Haves

Licensed/Credentialed as a Phlebotomist or EKG technician preferred
Two years of experience working as a medical assistant

Responsibilities

Monitors patient flow in waiting room and resolves patient flow issues related to registration and post-visit processing
Provides set-up of examination room and instruments in accordance with proper techniques established by hospital and infection control policies.
Takes and monitors vital signs, including fetal heart rate if necessary
Performs phlebotomy, point of care testing, and other procedures as indicated by physician order, including but not limited to electrocardiogram and phototherapy
Assists with procedures as necessary including but not limited to echocardiogram, sigmoidoscopy, proctoscopy, nasal scope, colposcopy, biopsy, LEEP, laser and cystoscopy
Sets up oxygen and suction
Performs vision screening
Inventories, orders or re-stocks medical supplies; monitors expiration dates on all medications and medical supplies disposing appropriately as per institution policy
Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, or others as needed
Performs routine maintenance/cleaning of equipment and instruments; Notifies appropriate personnel regarding any malfunction in equipment
Maintains a safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations
Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances
Acts rapidly and calmly during emergencies, initiates CPR and provides the necessary items called for by the team
Transports patients and equipment as needed
Performs any and all duties involving direct patient care as assigned by the RN/LPN within the framework of the New York State Nurse Practice Act and MSHS Policy and Procedures
Documents in medical record / electronic medical record as required by hospital policy
Greets and registers patients, prepares and processes appropriate forms, directs patients to appropriate areas and arranges transportation needs
Screens incoming calls, takes and responds to messages, as well as responds to inquiries regarding department procedures, services and programs.
Schedules appointments and completes pre-registration via telephone including insurance verification and full patient demographics collection over the telephone or in person using computerized system(s) with accountability for the integrity of the data, including all patient demographics and insurance information
Fulfills clerical responsibilities as assigned using the electronic medical record (EMR) system or manually as necessary, to include sending and receiving patient medical records; obtaining lab/x-ray reports, discharge summaries, referral information, etc.
Performs routine cash collections at time of service.
Completes forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately.
Assists in the creation and maintenance of medical charts.
Retrieves lab, pathology and diagnostic testing, and operative reports and data from computer systems
Checks, verifies and updates insurance information utilizing internal or electronic sources.
Obtains and documents managed care referrals, required pre-certifications and authorizations as necessary
Supports surgical or procedure scheduling in conjunction with Surgical Coordinator or other similar role(s) verifying times with patients, preparing charts, pre-admissions and consent forms
Maintains a working knowledge of New York State third party payer eligibility requirements for private and hospital billing
Utilizes and understands basic medical terminology; able to complete visit encounter forms and enters ICD10-CM and CPT information into computerized systems as appropriate
Assists in training, orientation and education of entry level and or/float staff