Medical Office Specialist

HCA Healthcare • Arlington, TX

297d

About The Position

Matlock OB/GYN is seeking a Medical Office Specialist who provides clerical expertise to ensure all patients receive high quality, efficient care. The role involves working at the reception desk, answering phones, greeting and communicating with patients and providers, scheduling appointments, checking in patients, verifying insurance, and maintaining medical records. The ideal candidate will be dedicated to patient care and will work as part of a committed team.

Requirements

• Less than one year of experience is required; one to three years of experience is preferred.
• Knowledge of basic office equipment including copier, fax machine, and computer.
• Skill in dealing with interpersonal issues and customer relations.
• Ability to handle multiple priorities at once with minimal supervision.
• Ability to comprehend and follow written and verbal instructions.
• Ability to organize and communicate clearly.
• Ability to maintain confidentiality of patient and employee information.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and properly document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records/files.
• Perform copying and faxing duties.
• Collect co-pays and cash from patients, getting authorization on credit cards.
• Enter charges, payments, and balance the day in the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.
• Coordinate continuity of patient care with external healthcare organizations and facilities.
• Participate on a team for data collection, health outcomes reporting, audits and programmatic evaluation.

Benefits

• Comprehensive medical coverage with low copay options.
• Dental and vision benefits.
• Life and disability coverage.
• Flexible spending accounts.
• Supplemental health protection plans.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits.
• Referral services for child, elder and pet care.
• Consumer discounts through Abenity.
• Education assistance including tuition and certification support.
• Colleague recognition program.
• Paid time off and paid family leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed