Medical Office Specialist - Primary Care

UHS • Reno, NV

103d

About The Position

This Medical Office Specialist opportunity is full time, offers full benefits and a convenient day shift schedule. Medical Office Specialists are health care professionals that will work at the front desk or office area of a healthcare provider’s clinic to manage communications with patients, insurers, and medical staff. Medical Office Specialists must have the ability to communicate and interact well with the patients, providers and co-workers. Our Medical Office Specialist are key members of the team that will ensure that delivery of high-quality and cost-effective health care is consistent with the mission, vision and values of Universal Health Services. Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information. Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.

Requirements

• High School Diploma or equivalent required
• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred
• Familiarity with medical terminology required
• Experience with patient check-in and check-out process (according to clinic protocol)
• General medical office procedures
• Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)
• Proficiency in basic computer programs and operating systems, such as Microsoft Office
• Excellent communication, organizational and interpersonal skills

Responsibilities

• Checking schedules and organizing patient flow
• Accompanying patients to exam/procedure room
• Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collecting patient history
• Performing screenings per provider guidelines
• Assisting physicians/nurses with various procedures, charting
• Relaying instructions to patients/families
• Answering calls and providing pertinent information
• Sending/receiving patient medical records
• Obtaining lab/x-ray reports, hospital notes, referral information, etc.
• Completing forms/requisitions as needed
• Scheduling appointments
• Verifying insurance coverage and patient demographics
• Managing charts to ensure information is completed and accurate

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees