Medical Office Specialist (MOS)

The Corvallis Clinic • Corvallis, OR

230d • $17 - $23

About The Position

The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. This position is full-time and involves working in various departments including Internal Medicine, Surgery, Behavioral Health, Pediatrics, Family Medicine, Orthopedics, and Ophthalmology. Applicants are encouraged to indicate their department preferences in the application process.

Requirements

• High school diploma or equivalent required.
• Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.

Nice To Haves

• Certification from a Medical Office Specialist program is preferred.

Responsibilities

• Participate and maintain a culture consistent with the Service and Behavioral Standards document.
• Greet patients for providers, answer the telephone, route calls/tasks, book appointments, verify patient insurance coverage, act as cashier for payments, and prepare for appointments.
• Check patients in, verify current demographics and insurance coverage, and notify back-office staff of patient's arrival.
• Maintain working knowledge of the referral process.
• Use correct search criteria to eliminate duplicate documentation and enter information in the electronic medical record.
• Contact the assistant or provider promptly when an acutely ill patient approaches the reception desk.
• Direct patient flow and prepare patients for exams.
• Proactively monitor and manage provider schedules for accuracy.
• Participate in the cleaning of shared work areas.
• Participate in the orientation and training of new employees.
• May work at multiple sites as determined by department necessity.

Benefits

• Work-life balance is a top priority at The Corvallis Clinic
• 9 Paid Holidays (7 holidays + 2 floating holidays) with early release on Christmas Eve and New Year's Eve
• Generous Personal Leave Accrual
• Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
• Employer contribution to HSA and HRA (when enrolled in Medical Plan)
• Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
• Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
• 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
• Pay on Demand (up to 2x per month)
• Casual Fridays (with clinic approved attire)
• Year-round employee engagement events and festivities
• Team centered culture, delivering exceptional medical care with compassion and a commitment to service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees