Medical Office Specialist- Front Office Float

HCA HealthcareMcKinney, TX
95d

About The Position

Do you want to join an organization that invests in you as a(an) Medical Office Specialist- Front Office Float? At Texas Joint Institute, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. We are looking for a dedicated Medical Office Specialist- Front Office Float like you to be a part of our team. Every role has an impact on our patients' lives and you have the opportunity to make a difference.

Requirements

  • Less than one year of experience is required, one to three years of experience is preferred.
  • Knowledge of basic office equipment including copier, fax machine, and computer.
  • Skill in dealing with interpersonal issues and customer relations.
  • Ability to handle multiple priorities at once with minimal supervision.
  • Ability to comprehend and follow written and verbal instructions.
  • Ability to organize and communicate clearly.
  • Ability to maintain confidentiality of patient and employee information.

Responsibilities

  • Work at the reception desk, answer phones, greet and communicate with patients and providers.
  • Scheduling, canceling, and rescheduling patient appointments.
  • Checking in patients and properly documenting registration.
  • Insurance verification and verification of patient demographics.
  • Filing and retrieving medical records/files.
  • Copying and faxing duties.
  • Collecting co-pays and cash from patients, getting authorization on credit cards.
  • Entering charges, payments, and balancing the day in the computer.
  • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
  • Perform other duties as required.
  • Must read, understand, and adhere to all Physician Services policies and procedures.
  • Coordinates continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider.
  • Participates on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home.

Benefits

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay.
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
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