MEDICAL OFFICE SPECIALIST 40hr

Pines Health Services • Caribou, ME

93d

About The Position

Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listeners, be problem solvers, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person.

Requirements

• High school or GED preferred.
• Competent with computers.
• Excellent verbal and written communication skills.
• Outstanding listener.
• Problem solver.
• Ability to prioritize workload.
• Ability to work professionally and independently.

Nice To Haves

• Previous experience in health care.

Responsibilities

• Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained.
• Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient’s arrival.
• Confirms patient next day appointment.
• Greets patients and visitors, determines their needs, and directs them appropriately.
• Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions.
• Identifies workers compensation visits and compiles appropriate documents.
• Scans documents into medical record.
• Prepares deposit slip for payments received and deposits at bank.
• Performs billing and related billing functions.
• Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record.
• Scans all insurance cards at visit.
• Verifies eligibility through EMR, insurance portals or over the phone with insurance companies.
• Attaches insurance referral to all appointments when needed.
• Collects patient co-pays.
• Faxes, copies, or mails medical information as needed or required.
• Performs other work-related duties as assigned.
• Complies with local, state and federal laws and regulations.

Benefits

• Competitive salaries.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 11-50 employees