Medical Office Rep
About The Position
As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience. Every day, you will manage patient reception, schedule appointments, handle calls, and guide check-in/out. You'll verify demographics, process payments, and ensure clear communication between patients and staff, maintaining an efficient front desk. To be successful in this role, you will possess exceptional interpersonal skills, strong organization, attention to detail, and tech proficiency. Your calm task management, compassionate approach, and dedication to excellence are paramount.
Requirements
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation.
- High School diploma or equivalent
- Excellent interpersonal, organizational, and customer service skills are essential.
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
Nice To Haves
- Familiarity with an electronic practice management system is preferred.
- Experience with multi-line phones/ACD phones preferred.
- Medical terminology preferred.
Responsibilities
- manage patient reception
- schedule appointments
- handle calls
- guide check-in/out
- verify demographics
- process payments
- ensure clear communication between patients and staff
- maintaining an efficient front desk
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
