Medical Office Receptionist

Texas Health Resources•Plano, TX

16d•Onsite

About The Position

Medical Office Receptionist – Family Care 18166 Bring your passion to Texas Health so we are Better + Together Work location: 3465 National Dr. Suite 300, Plano, TX 75025 Work hours: Full-time, 40 hours weekly, Monday through Friday 8:00am to 5:00pm Family Care 18166 highlights: · Join a well-established family care clinic that truly values empathy, teamwork, and patient centered care. · Opportunity to work closely with experienced providers who care deeply about both patients and staff. · Texas Health Family Care offers excellent benefits, stability, and opportunities for career growth within one of the region’s top healthcare systems Here’s What You Need Education · High School Diploma or equivalent (required) Experience · Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred) What You Will Do · Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. · Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. · Answer phone calls and directs them appropriately. · Schedule appointments according to office guideline. · Obtains accurate patient and insurance information, collecting copays and deductible amounts. · Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. · Prepare charts for patient appointments making sure all necessary information is complete. Additional perks of being a Texas Health Physicians Group Medical Office Receptionist · Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. · Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. · Strong Unit Based Council (UBC). · A supportive, team environment with outstanding opportunities for growth. · Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to [email protected]. #LI-JL1

Requirements

High School Diploma or equivalent (required)

Nice To Haves

Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred)

Responsibilities

Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and directs them appropriately.
Schedule appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.