Bi-Lingual Medical Office Receptionist-FlexStaff (TEMP)

FlexStaff Career Site•New York, NY

5d•Onsite

About The Position

FlexStaff is hiring a Medical Receptionist for one of our clients. Identified candidate should be bi-lingual in Spanish. Schedule: Monday-Friday from 8:30am-5:30pm Location: New York, NY The Office Administrator/Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments within the office.

Requirements

Strong interpersonal, oral (including telephone) and written communication skills.
Excellent customer service skills.
Good organizational skills.
Basic understanding of administrative and clerical procedures and systems.
Proficient computer skills including Windows based office technologies.
Proficient with Microsoft Office Suite or related software.
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, scanner.
Bi-lingual (Spanish) preferred.
At least one-year relevant experience and/or training.
EMR experience preferred.
High school graduate or equivalent required.
Prolonged periods of sitting at a desk and working on a computer.

Nice To Haves

Graduate of a certified medical office training course preferred.
EMR experience preferred.

Responsibilities

Welcomes patients and visitors to the office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
Answers, screens, and directs phone calls to staff; takes messages.
Schedules appointments for the office to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.
Retrieves patient files from cabinet/appropriate source, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for clinical examination or treatment.
Endeavors to keep patients on schedule by reminding provider of service delays.
Support office workflow, authorizations, clinician schedule and other branch-related operations.
Assists patients as necessary, telephones taxis or family members when necessary for transportation.
Maintains reception area in a neat and orderly condition.
Assists patients with insurance papers and billing questions.
Receives mail, documents, packages, and courier deliveries and delivers or distributes items. Delivers outgoing mail to the post office at end of day.
Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location.
Performs administrative and clerical support tasks.
Performs basic filing and recordkeeping.
Performs other duties.