Medical Office Receptionist- Urgent Care

Bayview Physicians Group•Virginia Beach, VA

1d•Onsite

About The Position

Be the friendly face that sets the tone for exceptional patient care. Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical practice dedicated to providing high-quality, patient-centered healthcare. We believe strong doctor–patient relationships are the heart of outstanding care—and that starts the moment a patient walks through our doors. With more than 900 team members across the Hampton Roads region, we’re proud to offer a supportive, collaborative workplace where people truly enjoy coming to work. We’re seeking a Medical Office Receptionist who is organized, personable, and energized by helping others. If you thrive in a fast-paced healthcare environment and love creating positive first impressions, this role is for you.

Requirements

Outstanding customer service and communication skills
Strong multitasking abilities and attention to detail in a fast-paced environment
Comfort using phones, computers, and scheduling systems
A positive, team-first mindset with a professional approach to patient care

Nice To Haves

Previous experience in a medical office or healthcare setting preferred

Responsibilities

Greet and assist patients warmly and professionally—both in person and over the phone
Schedule appointments accurately while balancing efficiency and patient needs
Manage patient check-in and check-out, ensuring all required information is collected and documented
Route messages and documentation through the electronic medical record (EMR) system
Provide essential administrative support to keep daily operations running smoothly
Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards