Medical Office Receptionist Float

Texas Health Resources • Rockwall, TX

21h • Onsite

About The Position

Medical Office Receptionist Float – Texas Health Family Care 18437
Bring your passion to Texas Health so we are Better + Together

Work location: 1200 Summer Lee Dr. Suite 102, Rockwall, TX 75032 - will float between Rockwall, Sunnyvale, and Forney clinics.
Work hours: Full-time, 40 hours weekly, Monday through Friday 7:30am to 4:30pm
Texas Health Family Care 18437 highlights:
· Fast-Paced Clinic with Growth and Development Opportunities
· Collaborative Work Environment
· Yearly Bonus

Here’s What You Need
Education
· High School Diploma or equivalent (required)
Experience
· Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (strongly preferred)
What You Will Do
· Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
· Answer phone calls and directs them appropriately.
· Schedule appointments according to office guideline.
· Obtain accurate patient and insurance information, collecting copays and deductible amounts.
· Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
· Prepare charts for patient appointments making sure all necessary information is complete.
· Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
· Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. 10%25
· Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
· Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
Additional perks of being a Texas Health Physicians Group Medical Office Receptionist Float
· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
· Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
· Strong Unit Based Council (UBC).
· A supportive, team environment with outstanding opportunities for growth.
· Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns? Feel free to email your questions to [email protected].

Requirements

• High School Diploma or equivalent (required)

Nice To Haves

• Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (strongly preferred)

Responsibilities

• Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and directs them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
• Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED