Medical Office Receptionist Family Care Clinic Full-Time, Days

Texas Health Resources • Fort Worth, TX

282d

About The Position

Bring your passion to Texas Health so we are Better + Together. The Medical Office Receptionist position at the Family Care Clinic is a full-time role requiring 40 hours weekly. The work hours are Monday from 7:00am to 5:00pm, Tuesday from 8:00am to 5:00pm, Wednesday from 7:00am to 2:00pm, Thursday from 8:00am to 5:00pm, and Friday from 7:00am to 2:00pm. The clinic emphasizes fundamental skills and offers a fast-paced environment with growth and development opportunities, fostering a collaborative work environment and great teamwork.

Requirements

• High School Diploma or equivalent (required).
• Six months Medical experience in a Clinic (strongly preferred).
• Medical Scheduling & Insurance Verification experience (strongly preferred).
• Bilingual in English / Spanish (preferred).
• Six months Business Office Customer Service experience (preferred).
• Outgoing individual with a friendly attitude.
• Strong attention to detail.
• Ability to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic.
• Outstanding communication, interpersonal, customer service, and organizational skills.
• Knowledge of insurance authorization/billing requirements.
• Demonstrated strong customer service and communication skills.
• Organizational and time management skills.
• Proficient computer skills.
• Knowledge of clinic procedures and regulatory requirements.
• Strong work ethic and a high level of professionalism.
• Team player who can handle multiple projects simultaneously in a fast-paced environment.

Nice To Haves

• Bilingual in English / Spanish.
• Six months Business Office Customer Service experience.

Responsibilities

• Delivers care to patients utilizing the Medical Office Receptionist Process.
• Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and compliant with clinic and regulatory policies.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials into the correct location in the electronic medical record.
• Prepares charts for patient appointments ensuring all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assists with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients regarding necessary documentation.
• Follows up with patients regarding the Missed Appointment Policy and sends out appropriate communications.
• Performs other duties as assigned.

Benefits

• 401k
• PTO
• Medical insurance
• Dental insurance
• Paid Parental Leave
• Flex spending
• Tuition reimbursement
• Student Loan Repayment Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED