Medical Office Receptionist – Digestive Specialists Clinic – Full-Time, Days

Texas Health Resources • Plano, TX

106d

About The Position

The Medical Office Receptionist at Digestive Specialists Clinic is a full-time position that requires a passion for providing compassionate care to patients. The role is situated in a fast-paced, high-volume clinic environment, emphasizing strong teamwork and collaboration. The receptionist will work Monday through Friday from 8:30 am to 5:30 pm, delivering care to patients and ensuring a smooth operation at the front desk.

Requirements

• High School Diploma or equivalent (required).
• Six months Healthcare experience in a Clinical Setting (preferred).
• Strong Medical Insurance Verification and Precertification experience (strongly preferred).
• Six months Business Office Customer Service experience (preferred).
• Outgoing individual with a friendly attitude.
• Strong attention to detail.
• Ability to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic.
• Outstanding communication, interpersonal, customer service, and organizational skills.
• Knowledge of insurance authorization/billing requirements.
• Demonstrated strong customer service and communication skills.
• Organizational and time management skills.
• Proficient computer skills.
• Knowledge of clinic procedures and regulatory requirements.
• Strong work ethic and a high level of professionalism.
• Team player who handles multiple projects simultaneously in a fast-paced environment.

Responsibilities

• Delivers care to patients utilizing the Medical Office Receptionist Process.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials into the correct location in the electronic medical record.
• Rooms patients for providers in a timely manner.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

Benefits

• 401k
• PTO
• Medical insurance
• Dental insurance
• Paid Parental Leave
• Flex spending
• Tuition reimbursement
• Student Loan Repayment Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees