Medical Office Front Desk Lead – Family Care, Full-Time, Days

Texas Health Resources

2d•Onsite

About The Position

Medical Office Front Desk Lead Fast-paced, high-volume clinic is looking for top skilled Medical Office Front Desk Lead Work location: 400 West Arbrook Blvd. - Suite 101 Arlington, TX 76014 Work hours: Full Time, 40 hours weekly, Monday - Friday (7:45am - 5:00pm) Family Care Department highlights: Bonus Opportunities PTO accrued on Day 1 Growth Opportunity within the Company Team environment

Requirements

High School Diploma or equivalent (REQUIRED)
4 Years Billing experience in a Healthcare organization (REQUIRED)
4 Years Office experience (REQUIRED)
Ability to perform multiple tasks in one setting
Demonstrates good understanding of health insurance and medical costs, including coding
Strong customer skills
Good communication skills
Proficient computer skills
Excellent organizational skills
Strong work ethic and a high level of professionalism
Team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

EPIC experience
Medical Experience

Responsibilities

Delivers care to patients utilizing the Medical Office Front Desk Lead Process
Acts as a team lead to schedule work and ensure timely and accurate billing activities.
Coordinates with clinical staff to obtain charge information for all patients.
Codes procedures performed and diagnosis on charge.
Acts as a resource for Practice Managers and Physicians with denials and coding questions.
Coordinates copies of medical documentation with physician charges to support billing to third-party payers.
Resolves complex patient billing inquiries and problems.
Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments.
Completes payment and benefit verification on all patients in accordance with practice policies.
Coordinates scheduling with that of the practitioner’s schedules to ensure proper coverage of patient appointments and out-of-office calls.
Works with Practice Manager to facilitate training of new hires and other training initiatives.
Performs other duties as assigned.