Medical Office Coordinator
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About The Position
As a Medical Office Coordinator at HCA Healthcare, you will play a crucial role in ensuring that patients receive high-quality and efficient care. This position requires a strong commitment to patient experience and administrative expertise. You will be responsible for managing various front office functions, which include patient relations, check-in/check-out processes, scheduling appointments, verifying insurance, and answering phone inquiries. Your ability to handle patient complaints effectively will be essential in maintaining a positive patient experience. In this role, you will also be tasked with developing guidelines for prioritizing work activities, evaluating their effectiveness, and making necessary modifications to ensure that appropriate staffing levels are maintained. Regular staff meetings will be conducted under your management to ensure that the team is aligned and informed. Additionally, you will oversee the filing and retrieval of medical records and patient information, ensuring that all data is accurate and up-to-date. Another critical aspect of your role will be to ensure the timeliness and accuracy of patient charge entries into the billing system. You will assist with collecting and recording co-pays, whether in cash or charge, to ensure that the financial aspects of patient care are handled smoothly. This position is not just about administrative tasks; it is about being part of a team that values patient care and strives to make a difference in the community.
