AdventHealth-posted 3 months ago
Full-time • Entry Level
Orlando, FL
501-1,000 employees
Ambulatory Health Care Services

The Front Office Coordinator is responsible for scheduling, registration, pre-authorizations, collections and other miscellaneous office duties for all patients obtaining service at outpatient clinics. Personnel provide patients with information regarding living wills, advance directives, conditions of admission, patient rights, and financial responsibilities, while obtaining all necessary demographic, insurance, and other information or signatures necessary to complete the admitting/registration process. All activities are completed in compliance with the applicable state, federal, or regulatory guidelines.

  • Execution of the registration and scheduling process.
  • Effective communication and critical thinking skills for memorandum concerning certification or denial information.
  • Communication with registration and ancillary departments to ensure the capture and throughput of all Outpatient Appointments.
  • Maintain clerical abilities to file records supporting scheduling function processes.
  • Keys in information for patient appointments and external reviews on all pre-certified appointments.
  • Interacts with Registration and prompt notification to physician offices for possible non-covered appointments.
  • High School Diploma or equivalent.
  • 1 year experience in a medical setting with coding, charge entry and payment collection.
  • Active American Heart Association BLS.
  • Benefits from Day One
  • Paid Days Off from Day One
  • Career Development
  • Whole Person Wellbeing Resources
  • Mental Health Resources and Support
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