HCA Healthcare-posted 3 months ago
Full-time • Entry Level
Asheville, NC
Hospitals

As a Medical Office Coordinator with Mission Surgery, you will be responsible for directing front office functions and facilitating workflow to ensure personalized, high-quality care and patient experience. You will work closely with the Practice Manager and other administrative staff to enhance patient access and operational efficiency. This role includes overseeing patient registration processes, managing staff schedules, and ensuring compliance with organizational standards.

  • Direct front office functions in alignment with the Practice Manager.
  • Facilitate workflow to promote ease of patient access and efficiency.
  • Ensure quality of patient experience relating to online scheduling, phone calls, and in-person encounters.
  • Assist in hiring and onboarding clerical and clinical staff.
  • Communicate regularly with non-provider staff to foster an inclusive environment.
  • Oversee patient preparation for examination and treatment.
  • Manage inbound and outbound patient referrals.
  • Assist in maintaining practice operations and staffing.
  • Compile technical and statistical data for operational reports.
  • Handle patient complaints appropriately and timely.
  • Participate in professional development activities.
  • Maintain confidentiality and adhere to organizational standards.
  • High school diploma or GED preferred.
  • Two or more years of medical office experience required.
  • Medical Office Specialist or related practice operations certificate preferred.
  • RMA, CMA, or LPN certificate beneficial.
  • CPR Certification preferred.
  • Knowledge of organizational policies and procedures.
  • Familiarity with medical practice terminology.
  • Ability to use computer systems and applications.
  • Comprehensive medical coverage with low copay options.
  • Dental and vision benefits.
  • 401(k) Plan with a 100% match on 3% to 9% of pay.
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Education assistance including tuition and certification support.
  • Paid time off and paid family leave.
  • Employee Health Assistance Fund for free coverage based on income.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service