Medical Office Coordinator

HCA Healthcare-posted 3 months ago
Full-time • Entry Level
Nashville, TN
Hospitals
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Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Medical Office Coordinator today with The Frist Clinic. Come join our team as a(an) Medical Office Coordinator. We care for our community! Just last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today!

  • Demonstrates and adheres to the Code of Conduct and Mission and Values statements.
  • Fosters an engaged culture and values in which all colleagues can thrive.
  • Directly responsible for the efficiency and quality of patient experience relating to patient access via online scheduling, inbound phone calls, and in-person encounters.
  • Assists in hiring and selecting clerical and clinical (non-provider) practice staff in partnership with the PM II, III, PA I, or PA II.
  • Responsible for the appropriate onboarding and timely, comprehensive orientation of non-provider practice staff members.
  • Regularly communicate with non-provider staff individually and in staff meetings.
  • Oversees the process of preparing patients for examination and treatment.
  • Establishes and maintains appropriate processes for managing inbound and outbound patient referrals.
  • Manages staff scheduling to daily levels appropriate to volume demands.
  • Assists and provides additional frontline staffing support and coverage to maintain practice operations.
  • Maintains the practice's supply inventory, physical facilities, and core non-provider staffing.
  • Assists in maintaining patient files, records, and other information.
  • Compiles and condenses technical and statistical data for reports and records.
  • Ensures any patient complaints are handled appropriately and timely.
  • Participates in professional development activities.
  • Maintains strict confidentiality, always adhering to organizational standards for ethics, compliance, and patient privacy.
  • Perform other duties as required.
  • High school diploma or GED preferred.
  • Medical Office Specialist or related practice operations certificate preferred.
  • Two or more years of medical office experience is required.
  • RMA, CMA or LPN certificate is beneficial.
  • CPR Certification is preferred.
  • Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay.
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness, rollover assistance services and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
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