Medical Office Coordinator
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About The Position
Angelic Steps Therapy is seeking a dedicated Office Coordinator to manage our reception area and serve as the welcoming face of our organization. In this role, you will be responsible for ensuring that all visitors receive a warm and professional greeting, creating a positive first impression of our services. You will coordinate all front desk activities, which include handling calls from insurance companies, employees, and clients, as well as managing the flow of information and ensuring that all inquiries are addressed promptly and effectively. As the Office Coordinator, you will maintain a tidy front desk area, ensuring that all necessary stationery and materials are readily available, such as pens, forms, and informative leaflets. You will also be responsible for uploading client schedules to our electronic practice management software, ensuring that all information is accurate and up-to-date. Your role will require you to troubleshoot any emergencies that may arise and ensure that the company's policies and security requirements are consistently met. The ideal candidate for this position will possess a pleasant personality combined with a dynamic professional attitude. You should be able to handle complaints efficiently and have a solid customer service approach. Ultimately, your goal will be to ensure that our front desk provides professional and friendly service to the families we serve, contributing to a positive experience for all clients and visitors.
