Medical Office Coordinator, Sleep Center Clinic

Park West • Knoxville, TN

271d

About The Position

The Medical Office Coordinator for the Sleep Center Clinic is a full-time position requiring 80 hours per pay period on a day shift. The role involves obtaining referrals and precertifications while performing various clerical functions within the Sleep Center. The coordinator will assist with some back office procedures as necessary. Parkwest Medical Center, located in Knoxville, is part of Covenant Health, which is the largest employer in the area and is recognized for its award-winning care and top-notch cardiac services. Knoxville offers a vibrant community with access to the Great Smoky Mountains, a rich arts culture, and a blend of big-city amenities and Southern charm.

Requirements

• Minimum of two (2) years' experience in a medical office setting.
• Any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically equivalent to a high school diploma or GED.

Nice To Haves

• Preference may be given to individuals possessing a high school diploma or GED.

Responsibilities

• Schedule new and follow-up patient appointments.
• Coordinate and schedule diagnostic tests, specialty physician visits, hospital admissions, and other services as ordered by the physician.
• Communicate and follow-up with insurance companies/payors and physician offices to obtain referrals, precertifications, and prior authorizations for office visits and treatments.
• Maintain records of referrals and authorizations.
• Greet patients and visitors, check patients in, and verify/update insurance and demographic information.
• Collect co-payments and other payments from patients and issue receipts.
• Assist patients in completing registration sheets.
• Perform charge entry using correct CPT and ICD-9 coding and batch daily charges.
• Communicate with billing office staff to ensure correct coding and billing procedures.
• Assist patients with questions regarding insurance and account balances.
• Answer multi-telephone line, screen and route calls, provide information, take messages, and retrieve voice messages.
• Prepare patients for examination by assisting with vital signs and health history checklist.
• Occasionally assist physicians during procedures.
• Communicate test results to patients as directed by physician or nurse.
• File medical records daily in appropriate sections of medical charts.
• Assemble new patient charts and pull charts as needed for review.
• Coordinate with the main office regarding physicians' calendar of meetings and appointments.
• Type and mail miscellaneous correspondence as requested.
• Process incoming and outgoing mail and copy medical records as directed.
• Maintain care of office equipment and adequate stock of office supplies.

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate
• Education Level: High school or GED