Medical Office Coordinator- Float

ApexNetwork Physical TherapyMaryville, TN
16h$17 - $28Onsite

About The Position

We are seeking a highly organized and adaptable Medical Office Coordinator - Float to join our healthcare team in Maryville, IL. This role requires flexibility to support multiple medical office locations as needed, ensuring smooth daily operations and excellent patient service.

Requirements

  • High school diploma or equivalent; Associate’s degree or higher in healthcare administration or related field preferred.
  • Previous experience in a medical office or healthcare setting is strongly preferred.
  • Strong organizational skills with the ability to multitask and adapt to changing environments.
  • Excellent communication and interpersonal skills.
  • Proficiency with electronic medical records (EMR) systems and standard office software (e.g. Microsoft Office).
  • Ability to maintain confidentiality and handle sensitive information professionally.
  • Reliable transportation and willingness to travel between office locations as required.

Nice To Haves

  • Knowledge of medical terminology, billing, and insurance processes is a plus.

Responsibilities

  • Provide administrative support across various medical office locations on a rotating or as-needed basis.
  • Coordinate patient scheduling, registration, and check-in/check-out processes efficiently.
  • Manage patient records and ensure accuracy and confidentiality in compliance with HIPAA regulations.
  • Serve as a liaison between patients, medical staff, and external vendors to facilitate communication and resolve issues.
  • Assist with billing, insurance verification, and processing patient payments.
  • Maintain office supplies and equipment, coordinating with vendors for timely replenishment and repairs.
  • Support the implementation of office policies and procedures to improve workflow and patient experience.
  • Handle phone inquiries and direct calls appropriately, providing excellent customer service at all times.
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