Medical Office Client Service Representative - Bilingual

Benton County • Corvallis, OR

394d • $40,917 - $53,866

About The Position

The Bilingual Medical Office Client Service Representative at Benton County Health Services plays a crucial role in providing exceptional customer service to a diverse community. This position involves supporting various health programs by assisting clients both in-person and over the phone, ensuring a positive experience in a fast-paced environment. The role requires flexibility to cover multiple locations within the health service system and mandates proficiency in both English and Spanish.

Requirements

• High school diploma or GED.
• 3 years of administrative support, office, and/or customer service experience.
• Successful completion of language testing for bilingual proficiency in Spanish and English.
• Valid Oregon driver's license or ability to obtain upon hire.

Nice To Haves

• CPR certification
• Experience in a confidential office environment
• Proficient data entry skills
• Intermediate knowledge of Microsoft Office Suite (Word, Excel & Outlook)

Responsibilities

• Provide excellent customer service to clients in both English and Spanish.
• Assist clients with inquiries and direct them to appropriate services.
• Handle administrative tasks related to client services and health programs.
• Maintain confidentiality and adhere to HIPAA regulations.
• Support various health programs by coordinating with team members and other departments.

Benefits

• Generous time off including 11 paid holidays and 2 floating holidays.
• $0 health insurance premium for employees and their eligible family members.
• County contributions up to $1,400 per year to Health Savings or Health Reimbursement accounts.
• Employer paid contributions to retirement plans after 6 months of employment.
• Free wellness program with monetary incentives and activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED