Medical Office Clerks
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About The Position
Destiny Management Services, LLC is seeking experienced Medical Office Clerks to support a local Medical Treatment Facility. This role is essential in ensuring the smooth operation of the medical office by utilizing military records systems to assist the department and base in its mission. The ideal candidate will have a strong background in customer service, excellent communication skills, and a solid understanding of medical terminology. The position requires a Federal Security Clearance NACLC, which necessitates a clean criminal record without any felonies or misdemeanors. As a Medical Office Clerk, you will be responsible for greeting patients and visitors, answering the main office phone line, and directing calls to the appropriate sections. You will also take messages, arrange and schedule medical appointments, and determine patient eligibility for services. Your role will involve relaying general instructions to patients and making referrals to other sections as necessary. Additionally, you will be tasked with obtaining updates and filing medical records, organizing and researching patient records, and ensuring the completeness and accuracy of records within established guidelines. The work environment is primarily sedentary, but some physical demands may be required, including prolonged walking, standing, sitting, or bending. Familiarity with unique military healthcare systems and procedures, such as AHLTA, CHCS, and DEERS, is essential for success in this role. You will also be responsible for creating appointment schedules and templates in the patient appointment computer system and conducting end-of-day processes to resolve any pending appointments.
