Medical Office Clerk

International SOS Government Medical Services•San Antonio, TX

5h•Onsite

About The Position

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable clients to operate safely and effectively in environments far from home. Founded in 1984, it operates in 92 countries providing integrated medical solutions to organizations with international operations. The company provides clinical services at over 800 sites globally, including inpatient care capabilities, and has 12,000 staff (including 5,200 medical and behavioral health providers). Services include design, deployment, and operation of healthcare solutions, telemedicine, referrals to a global network of over 100,000 vetted providers, and global aeromedical evacuation. International SOS Government Medical Services, Inc., headquartered in Houston, Texas, specifically provides contracted healthcare support to Government defense and civil agencies and government contractors. This project involves providing clerical office support for Air Force Accession Center (AFAC) operations, remotely supporting 65 Military Entrance Processing Stations (MEPS) across the continental United States. The Medical Office Clerk will help determine whether recruitment applicants meet the medical standards established by Congress and the Military Services at one of the USMEPCOM geographically dispersed facilities.

Requirements

Minimum of two (2) years’ experience in an administrative role preferably in a military setting including 6 months out of the past year.
Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook).
High school graduate or equivalent.
Must have a favorably adjudicated National Agency Check with Inquiries (NACI) in the Defense Information System for Security (DISS) at the time the services are performed and must maintain the level of security required for the life of the contract.

Nice To Haves

Medical terminology certification

Responsibilities

Relaying general instructions to patients or making referrals to other MEPS sections.
Obtaining updates and filing medical records as needed.
Organizing and researching patient records, extracting needed information, and reviewing records for completeness, accuracy, and consistency within established guidelines.
Ensuring arrival of medical records prior to appointment(s).
Initiating and locating patient medical records as needed.
Obtaining documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
Performing other administrative and clerical duties in support of medical care and operational support.
Access to the Health Information Exchange (HIE) while performing under this contract.
Utilize the following systems for documentation collection and other administrative tasks required for medical processing through Military Entrance Processing Stations (MEPS): Armed Forces Health Longitudinal Technology Application (AHLTA), Composite Health Care Systems (CHCS) and/or MHS GENESIS, Defense Enrolment Eligibility Reporting System (DEERS), Air Force Recruiting Information Support System (AFRISS).
Utilize Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.
Understand contents of a military medical record, layout, sections, family members prefix designation, forms used in a Military Treatment Facility, and the medical record tracking procedure.
Complete HIPAA and Privacy Act training and shall be held accountable for complying with AFAC's specific health information privacy and security policies and procedures. Performance threshold is 100% compliance.
Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.