Medical Office Clerk
About The Position
SpectrumHealthcare Resources has a Potential opportunity for a detail‑oriented, organized, and customer‑focused Medical Office Clerk to support our clinical teams at Naval Medical Center Portsmouth and help create a smooth, welcoming experience for every patient who walks through our doors. If you thrive in a fast‑paced environment and enjoy being the go‑to person who keeps things running seamlessly, this could be the perfect fit. Location: Naval Medical Center Portsmouth, Virginia Schedule: Full-Time and Part-Time availability Department: Availability is needed across a variety of departments and clinics throughout the Naval Medical Center.
Requirements
- Must have a High School Diploma or General Educational Development (GED) equivalency. Medical terminology is desired.
- Must have at least 6 months of experience in an office setting.
- Must be a fully qualified typist with a minimum of typing 50 WPM.
- Must have General office administrative and clerical skills to perform receptionist duties and answer telephones.
- BLS Certification
Nice To Haves
- Medical terminology is desired.
Responsibilities
- Greets patients/visitors at a front desk, information center or office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
- Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
- Obtains updates and files medical records as needed.
- Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
- Ensures arrival of medical records prior to appointment(s).
- Initiates and locates patient medical records as needed.
- Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
- Performs other administrative and clerical duties in support of the medical care and operational support.
- Creates appointment schedules and templates in patient appointment computer system
- Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
Benefits
- Medical, Dental, Vision, and 401k Benefits
- 10 Paid Holidays
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
