MEDICAL OFFICE ASST
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About The Position
At Johns Hopkins Community Physicians (JHCP), we are dedicated to bringing the excellence of Johns Hopkins Medicine to our communities. With over 40 locations across Maryland, Virginia, and Washington DC, we offer a unique opportunity for individuals to join our exceptional team of healthcare professionals right in their neighborhoods. The Medical Office Assistant plays a crucial role in ensuring that our patients receive the highest level of customer service at our White Marsh Pediatrics Practice. This position is essential for maintaining the smooth flow of patients through the practice, managing incoming and outgoing telephone calls, and coordinating patient appointments and correspondence effectively. As a Medical Office Assistant, you will be responsible for various administrative tasks that support the daily operations of the practice. This includes greeting patients, managing appointment schedules, handling patient inquiries, and ensuring that all necessary documentation is completed accurately. You will also be involved in training related to electronic medical records and insurance processes, which are vital for performing your role effectively. The position requires a commitment to maintaining a welcoming and inclusive environment for all patients and staff, reflecting our core values of diversity and inclusion. The role is full-time, requiring 40 hours per week, with a schedule from 8:00 a.m. to 5:00 p.m., including one evening shift until 8:00 p.m. This position is non-exempt and offers a comprehensive benefits package, including medical, dental, and vision insurance, a 403B savings plan with employer contributions, paid time off, and tuition assistance for employees and their dependents. We prioritize the health and well-being of our employees and encourage a healthy work-life balance.
