Medical Office Associate - OBGYN Office
About The Position
Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary: Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.
Requirements
- High school diploma or equivalent
- Light typing skills
- One (1) year clerical experience
- Must maintain confidentiality of patient, employee, or financial records
- Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians
- Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
- Ability to perform in a work team environment
- Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
- Assumes accountability for demonstrating behaviors consistent with the customer service policy
- Required ability to handle bodily fluids and possible exposure to communicable disease
- Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently
- Ability to bend, stand, and work for extended time
Responsibilities
- Greets patients
- Performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances
- Scheduling appointments
- Capturing all necessary documentation and information to complete insurance processes
- Answers and routes phone calls
- Provides answers to questions on patient billing
Benefits
- Basic Life and Accidental Death & Dismemberment (AD&D)
- Supplemental Life and AD&D
- Dependent Life Insurance
- Short-Term and Long-Term Disability
- Accident Insurance, Hospital Indemnity, and Critical Illness
- Retirement Savings Plan
- Flexible Spending Accounts - Healthcare and Dependent Care
- Employee Assistance Program (EAP)
- Identity Theft Protection
- Pet Insurance
- Education Assistance
- Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
251-500 employees
