About The Position

The Medical Office Associate (MOA) position serves as the primary contact for patients both in person and by telephone. This entry-level position is responsible for providing administrative support to patients, medical practice office staff, and care providers. Duties may include: registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, answering phones and directing calls, and contacting patients regarding appointments.

Responsibilities

  • registering patients
  • scheduling appointments
  • entering charges
  • collecting payments
  • verifying insurance
  • answering phones and directing calls
  • contacting patients regarding appointments
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