Medical Office Associate

OhioMeansJobs Summit County • Fairlawn, OH

396d • $35,901 - $43,077

About The Position

The Medical Office Associate at Fairlawn Urgent Care is responsible for performing administrative and clerical tasks in a medical office setting. This role includes greeting patients, completing registration, collecting co-pays, scheduling appointments, and managing insurance documentation. The associate will also handle phone calls and provide assistance with patient billing inquiries, ensuring a high level of customer service and confidentiality.

Requirements

• High school diploma or equivalent.
• One year of clerical experience.
• Light typing skills.
• Computer skills, including experience with Electronic Medical Records (EMR).
• Ability to work effectively in a team environment.
• Skill in interpersonal communication to interact with patients, visitors, and physicians.

Nice To Haves

• Experience in a medical office setting.
• Familiarity with patient billing processes.

Responsibilities

• Greet patients and perform administrative tasks in a medical office.
• Complete patient registration and collect co-pays and past-due account balances.
• Schedule appointments and capture necessary documentation for insurance processes.
• Answer and route phone calls, providing answers to patient billing questions.
• Maintain confidentiality of patient, employee, or financial records.

Benefits

• Competitive pay ranging from $17.26/hr to $20.71/hr.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED