Medical Office Associate II, Full Time, Days, AMG Hematology-Oncology, Morristown Medical Center

Atlantic Health System • Morristown, NJ

6d • Onsite

About The Position

Medical Office Associate II (Front Desk Receptionist) Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

Requirements

• High School Diploma or equivalent.
• 3+ years of experience in a medical office environment or relevant area.
• 2+ years administrative experience
• 2+ years of experience in data coordination.
• Proficiency with Microsoft Office suite
• Excellent verbal and written communication skills
• Individual must be customer and employee focused, must have demonstrated ability to multi-task

Nice To Haves

• Associates degree in Medical Office Management, Business, or related field.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Work with highest confidentially and abide HIPPA compliance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees