Medical Office Associate II, Full Time, Days, AMG Thoracic Surgery, Morristown Medical Center

Atlantic Health System•Morristown, NJ

2h•Onsite

About The Position

A Medical Office Associate II, also known as a Front Desk Receptionist, is responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. This role manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing. Atlantic Medical Group is a physician-led and physician-governed organization dedicated to delivering high-quality health care. It is a multispecialty physician group comprising over 1,000 doctors, nurse practitioners, and physician assistants across more than 300 locations in northern and central New Jersey and northeast Pennsylvania. Their mission is to provide exceptional care tailored to the unique needs of all patients, with a vision to achieve optimal outcomes through a patient-centered, physician-led team driven by service, innovation, and continuous learning. The integrated network offers seamless access to Atlantic Health's comprehensive health care continuum and its nationally and regionally ranked hospitals. In collaboration with Atlantic Health, several practices also provide urgent care and walk-in services. The team includes primary care physicians and specialists who cater to patients across all age groups, from pediatrics to geriatrics, facilitating easier health decisions through enhanced referral access.

Responsibilities

Interviews patients for case histories prior to appointments.
Schedules and coordinates appointments.
Accurately updates and maintains patients' health records.
Verifies insurance coverage and assists the billing department with processing claims.
Communicates test results to patients when directed by physicians or nursing professionals.
Ensures contacting patients regarding appointments, answering billing questions.
Assists patients with re-scheduling appointments and other scheduling issues.
Performs other related duties as assigned.
Work with highest confidentially and abide HIPPA compliance

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance