About The Position

The position involves various administrative tasks within a medical office setting, focusing on patient interaction and record management. The role requires effective communication skills and the ability to handle sensitive information with care. The individual will be responsible for ensuring that patients receive timely and accurate information regarding their appointments and health records.

Requirements

  • High School Diploma or equivalent.
  • 2+ years' administrative experience.

Nice To Haves

  • Associates degree in Medical Office Management, Business, or related field.
  • 1 year of experience in a medical office environment or relevant area.

Responsibilities

  • Interviews patients for case histories prior to appointments.
  • Schedules and coordinates appointments.
  • Accurately updates and maintains patients' health records.
  • Verifies insurance coverage and assists the billing department with processing claims.
  • Communicates test results to patients when directed by physicians or nursing professionals.
  • Ensures contacting patients regarding appointments, answering billing questions.
  • Assists patients with re-scheduling appointments and other scheduling issues.
  • Performs other related duties as assigned.
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