Medical Office Associate II, Full Time, Days - AMG Urogynecology - Morristown and Rockaway

Atlantic Health System • Rockaway, NJ

109d

About The Position

The Medical Office Associate II (Front Desk Receptionist) is responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. This role manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.

Requirements

• High School Diploma or equivalent.
• 3+ years of experience in a medical office environment or relevant area.
• 2+ years administrative experience.
• 2+ years of experience in data coordination.

Nice To Haves

• Associates degree in Medical Office Management, Business, or related field.
• Proficiency with Microsoft Office suite.
• Excellent verbal and written communication skills.
• Individual must be customer and employee focused, must have demonstrated ability to multi-task.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments and answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED