About The Position

The Medical Office Associate (Front Desk Receptionist) is responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. This role manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.

Requirements

  • High School Diploma or equivalent.

Nice To Haves

  • Associates degree in Medical Office Management, Business, or related field.
  • 3+ years of experience in a medical office environment or relevant area.
  • 2+ years' administrative experience.

Responsibilities

  • Interviews patients for case histories prior to appointments.
  • Schedules and coordinates appointments.
  • Accurately updates and maintains patients' health records.
  • Verifies insurance coverage and assists the billing department with processing claims.
  • Communicates test results to patients when directed by physicians or nursing professionals.
  • Ensures contacting patients regarding appointments, answering billing questions.
  • Assists patients with re-scheduling appointments and other scheduling issues.
  • Performs other related duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

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