Medical Office Associate: Full Time Days, Atlantic Rehab at New Providence

Atlantic Health System • New Providence, NJ

76d

About The Position

Atlantic Health is seeking for a reliable, motivated and team-oriented individual to join our outpatient rehabilitation site located in New Providence, NJ. This is a full time and benefitted position that includes Medical, Paid Time Off, and Tuition Reimbursement, among other perks at Atlantic Health. The Medical Office Associate position plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service and administrative support to our clinical team.

Responsibilities

• Checks patients in/out in EPIC
• Transcribes orders
• Manages referrals
• Monitors and schedules PT online appointment request portal
• Runs estimates, collects co-pays and up front balances
• Addresses EPIC work queues and maintains them in good standing
• Manages departmental phone lines
• Monitors appointment reminder system
• Orders office and clinical supplies as needed
• Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc.
• Provides excellent customer service
• Completes all AHS and role specific mandatory trainings
• Assists with insurance responsibilities as needed (depending on site volumes)
• Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner
• Performs other administrative tasks as needed
• Assist with training

Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Number of Employees: 5,001-10,000 employees