Medical Office Associate, FAIRLAWN URGENT CARE

Summa Health System • Fairlawn, OH

403d • $35,901 - $43,077

About The Position

The Medical Office Associate at Fairlawn Urgent Care is responsible for greeting patients and performing various administrative and clerical tasks within a medical office setting. This role includes managing patient registration, collecting payments, scheduling appointments, and ensuring all necessary documentation for insurance processes is completed. The position requires effective communication skills and the ability to maintain confidentiality while providing excellent service to patients and families.

Requirements

• High school diploma or equivalent.
• One year of clerical experience.
• Light typing skills.
• Computer skills, including experience with Electronic Medical Records (EMR).
• Ability to interact effectively with patients, visitors, and physicians.

Nice To Haves

• Skill in interpersonal communication to effectively interact in person and over the telephone.
• Ability to perform in a work team environment.
• Ability to handle bodily fluids and possible exposure to communicable disease.

Responsibilities

• Greet patients and perform administrative tasks in a medical office.
• Complete patient registration and collect co-pays and past-due account balances.
• Schedule appointments and capture necessary documentation for insurance processes.
• Answer and route phone calls, providing answers to questions on patient billing.
• Maintain confidentiality of patient, employee, or financial records.

Benefits

• Competitive pay and benefits.
• Commitment to a culture of servant leadership and collegial working relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED