Medical Office Associate- CMG Buckingham- FT/Days
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About The Position
The Medical Office Associate (MOA) position is a vital role within the medical practice, serving as the primary contact for patients both in person and via telephone. This entry-level position is designed for individuals who are looking to start their career in the healthcare field, providing essential administrative support to patients, medical office staff, and care providers. The MOA is responsible for a variety of tasks that ensure the smooth operation of the medical office and contribute to a positive patient experience. Key responsibilities include registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, and answering phones. The MOA plays a crucial role in managing patient interactions, ensuring that all communications are handled with professionalism and courtesy. This position requires a strong focus on customer service, as the MOA must assist patients with the registration process, including the completion of necessary forms, and provide guidance throughout their visit. In addition to direct patient interactions, the MOA is tasked with entering patient charges into the practice management system, scheduling appointments for both internal and external referrals, and verifying patient insurance eligibility. The role also involves performing reconciliation, closing, and end-of-day procedures to maintain accurate records and ensure the financial integrity of the practice. The MOA may also be assigned other duties as needed, contributing to the overall efficiency of the medical office.
