Medical Office Assistant - East Memphis

Honeycomb Management Group•Memphis, TN

10d

About The Position

Honeycomb Management Group is a Managed Services Organization and manages primary care practices and specialty care practices with multiple locations in Memphis, Tennessee and Mississippi. With a focus on providing excellent service and high-quality care for adults of all ages, Honeycomb is looking for an ambitious candidate who enjoys being part of a fast-paced environment, with great opportunities for growth. The Medical Office Assistant will help providers with various health care services to include, but not limited to, exceptional customer service skills, verify patient information, collection of current and past due balances, support services and clerical duties following established policies and protocols. These include greeting patients, answering telephones, scheduling appointments, updating the EMR system, etcetera.

Requirements

High school or equivalent (Required)
2 years of Medical Office experience (Required)
2 years of Medical Receptionist experience
CPR Certification (Required)
Ability to proficiently operate and perform computer related tasks with specific office equipment and software applications (Required)

Nice To Haves

Certified Medical Office Assistant (Preferred)

Responsibilities

Reviews and prepares medical records to ensure completeness prior to patient exam, obtaining missing documentation.
Documents clinic visit, in EMR system.
Greet patients, check-in patients, verify and validate patient information.
Performs clerical duties and completes work lists, and other administrative duties during admin-time.
Schedule patient appointments in EMR system, ensuring patient information is accurate and patient is scheduled as required, per provider scheduling procedures.
Obtains, verifies, and updates patient insurance information.
Requests, locates, sends, receives and maintains office/department and patient records.
Exhibits an excellent and high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
Ensure patients complete registration forms and other required forms at check-in.
Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with OSHA, federal, state and local regulations.
Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality workflow procedures and metrics.
Maintain patient confidentiality in compliance with HIPPA guidelines.
Provide Medical Office Assistant clinical support for other site locations as needed.
Performs other duties as required.