Medical Office Assistant - Nexton - MUSCP
About The Position
Greets and welcomes patients and families in person or on the telephone. Optimizes the patients’ experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person. Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and background. Nexton Multispecialty Clinic - The multispecialty clinic at Nexton is located in Summerville near Nexton Square. The clinic operates Monday-Friday with no weekend or holiday shifts and free parking! The clinic has over 10 different specialties including - Cardiology, Endocrinology, Nephrology, Neurology and many more. Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and admission to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting; insures that all state, federal and MUSC policies and procedures are followed. Functions in the Patient Admissions Department.
Requirements
- High School diploma or equivalent education required.
- One year of customer service experience.
- Must have basic computer skills.
- Demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, interact tactfully with customers and establish and maintain effective relationships with others.
Nice To Haves
- Previous healthcare front desk experience preferred.
Responsibilities
- Greets and welcomes patients and families in person or on the telephone.
- Optimizes the patients’ experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively.
- Collects Co-pays and prior patient balances.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Position also involves customer service, message distribution, ancillary scheduling and referrals management.
- Ability to interact with medical professionals and other care team members from diverse cultures and background.
- Processes patient preadmission and admission demographic and insurance data
- Enters information in the hospital computer system
- Maintains quality control for each preadmission and admission to insure accuracy of information
- Acts as liaison between patients, financial counselors and hospital patient accounting
- Insures that all state, federal and MUSC policies and procedures are followed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
