Medical Office Assistant - Pain Management

Tenet Healthcare • Commerce Charter Township, MI

5h

About The Position

Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If you’re dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team!
Summary Description
Under general supervision, provides a wide variety of routine and specialized payroll related clerical functions. Processes and maintains payroll records for automated payroll systems for multiple operating units within the Detroit Medical Center. Prepares and processes specialized payroll calculations such as garnishments, as well as maintaining components of the payroll system such as leave of absence payments and so forth.

Requirements

• High school diploma or GED.
• Graduation from a school of practical nursing ...OR...
• Completion of one of the following: a. PCA/PCT Program b. Nurse Assistant Program or equivalent training. c. Medical Assistant Program, or six months of experience in a doctor's office or related area performing Medical Assistant duties. d. EMT program. e. Phlebotomy training program. Six months direct patient care experience, preferred.
• One year of previous experience performing Medical Assistant or Patient Care Associate duties.
• One year of previous experience performing medical office clerical (e.g. insurance verification, authorizations, medical billing, EMR usage) duties in a doctor's office or related area.
• Analytical ability necessary to handle patient problems, review and verify insurance information, research billing problems and compile data for statistical reports.
• Interpersonal skills necessary to effectively communicate with patients, physicians and other personnel.
• Some mental/visual strain due to posting of payments, reviewing insurance information, etc.
• Technical knowledge of blood pressure techniques.

Nice To Haves

• Medical Assistant certification preferred.

Responsibilities

• Assists in processing payrolls for all hourly & salaried employees for multiple operating units within the Detroit Medical Center.
• Processes payroll by summarizing payroll hours from department timesheets, applying appropriate policy, calculating alternative scheduling contracts and special differentials, reviewing and validating timesheets, and distributing paychecks.
• Conducts "file maintenance" on employee payroll and benefit records by inputting changes or uploading files (i.e. pay changes, terminations, leave of absence, additions, deductions, flexible benefits, etc.) into payroll system for processing.
• Process specialized payroll calculations such as shared employment scheduling, special payments, retro pay adjustments, etc. Monitors employees on a LOA to ensure coding of timecards is completed and accurate processing of payroll.
• Performs manual related payroll activities such as researching and analyzing employee data for satisfying court orders, wage verifications, unemployment, workers compensation, pensions, etc. for multiple Detroit Medical Center operating units.
• Prepares and process manual checks for vacation, retro payments and pay adjustments. Assists with communicating tax changes to current and incoming Residents.
• Reviews payroll results weekly and identifies and communicates inaccuracies. Takes appropriate actions to correct overpayments/shortages by processing submitted adjustments. Maintains regular contact with DMC operating units in order to resolve payroll problems.
• Maintains regular contact with DMC operating units in order to resolve payroll problems.
• Ability to obtain information and explain payroll policies and procedures.
• Generates reports from various system applications and reporting writing tools.
• Promotes guest relations & provides customer service in a courteous and timely manner. Treats others with care and respect while maintaining privacy, confidentiality and dignity.
• As needed, recommends new and innovative approaches to ensure the highest efficiency of tasks. Makes effective and objective decisions regarding task priorities and other situations where multiple factors must be considered and weighed in order to maximize performance, accuracy, productivity, and results.
• Maintains a professional appearance and a clean, safe environment.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED