Float Medical Office Assistant - per diem

Thompson Health•Victor, NY

56d•$18 - $22

About The Position

Are you looking to make a real difference in the lives of others in an empowering and supportive work environment? Join our growing and well respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment. Schedule: Varying hours based on location and number of hours based on the need and your availability. Ideally at least one day per week, could be more. Pay Range: $18.34 - $22.00, based on experience. Company Culture: Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience! Focus on CARES values: Commitment, Action, Respect, Excellence, and Service Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach Staff Recognition platforms: Shining Stars, CARESCount website Main Function: The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of selected clinical tasks. These tasks include but are not limited to: Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing. Actively supports physicians & nurses & be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients. Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally. Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public. Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.

Requirements

High School Diploma required
BLS certification required
Medical secretarial experience required.
MOA experience required.
Medical background required.
Computer knowledge and skills including but not limited to Outlook and Microsoft Office required.

Nice To Haves

Graduate of an approved program for certification of Medical Office Assistants preferred.
CMOA certification preferred
Phlebotomy skills preferred or ability to attain phlebotomy clearance once employed.
Strong EMR experience preferred.
Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred.

Responsibilities

Supplies inventory, stocking and ordering
Rooming patients
Taking vitals
Performing phlebotomy and EKGs
Specimen collection
Medical record documentation
Assisting providers with exams and minor surgical procedures
Wound cleaning and dressing
Actively supports physicians & nurses
Be an enthusiastic participant in departmental meetings
Actively identify ways to improve processes & service to patients
Manage demanding workload with accuracy
Represent the office and staff professionally
Excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public
Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system
Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner
Demonstrates the ability to develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments
Demonstrates skill in provision of care appropriate to the age of those patients served in a primary or specialty care office setting
Demonstrates knowledge and principles of growth and development over a life span
Exhibits time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level
Can work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings
Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function
He/she is flexible and willing to travel to other Practices upon management request
Has attention to detail to avoid mistakes