Medical Office Assistant
About The Position
Join the Hampton-Newport News Community Services Board as a Medical Office Assistant and become a vital part of our dedicated team. This onsite position offers a unique opportunity to engage with healthcare professionals and contribute directly to the community’s health and well-being. You'll play a crucial role in enhancing patient experiences through support in a fast-paced environment where teamwork is essential. Our commitment to excellence ensures you will work alongside motivated individuals who share your passion for service in healthcare. You'll have the chance to develop your skills in a supportive atmosphere that prioritizes a healthy work-life balance, with flexibility to adapt to your professional needs. You will be offered great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Paid Time Off, and and the Virginia Retirement System (VRS). Immerse yourself in a culture that promotes integrity and safety while empowering you to excel in your career. Apply now to make a difference in the lives of those we serve. who we are Since 1971, the Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders. Day to day as a Medical Office Assistant(MOA) As a Medical Office Assistant (MOA) for the Hampton Newport News Community Service Board, you'll support the Division Director in Adult Outpatient Medical Services with various administrative tasks, from service reports to nursing assessments. Your impact extends to tracking PCP follow-ups, conducting chart audits, and coordinating events. Additionally, this multifaceted position involves managing phone calls, maintaining client records, and assisting nursing staff to ensure seamless patient care. The ideal candidate will exhibit strong organizational skills and professionalism while demonstrating compassion towards clients. The MOA will facilitate communication between clients and medical practitioners, tracking follow-ups on primary care providers and laboratory tests. Furthermore, this position assists in the preparation of reports, organizes events and trainings, and explains medical procedures to clients. Engaging in routine supportive counseling and completing prior authorization forms is also part of the role, making it a vital function within the healthcare team dedicated to delivering quality service.
Requirements
- A minimum of one (1) year of administrative and medical assistant experience in an outpatient setting.
- Proficiency in Microsoft Word and Excel, as well as familiarity with Electronic Health Records (EHR).
- A solid understanding of medical examination practices, terminology, and the nuances of behavioral health disorders, including medications and their side effects, is essential.
- Demonstrate the ability to take and record vital signs accurately and maintain client confidentiality diligently.
- Building rapport with clients, thorough knowledge of health education, and adherence to protocols will ensure successful patient interactions and operational efficiency within the clinic.
- The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.
Responsibilities
- Support the Division Director in Adult Outpatient Medical Services with various administrative tasks, from service reports to nursing assessments.
- Tracking PCP follow-ups
- Conducting chart audits
- Coordinating events
- Managing phone calls
- Maintaining client records
- Assisting nursing staff to ensure seamless patient care
- Facilitate communication between clients and medical practitioners
- Tracking follow-ups on primary care providers and laboratory tests
- Assist in the preparation of reports
- Organize events and trainings
- Explain medical procedures to clients
- Engaging in routine supportive counseling
- Completing prior authorization forms
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Flexible Spending Account
- Paid Time Off
- Virginia Retirement System (VRS)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
